This Conflict Resolution Training program will help you reduce conflicts that arise with your employees while at work. As you know when there is employee conflict at your facility it reduces productivity, employee morale and creates a toxic environment that isn’t good for the business or the employees. That’s why this training video on conflict resolution is so important. Conflicts at work happen, the key is “resolution” of those issues and this video will help in that regard.
The training program covers many important topics as it relates to conflict resolution in the workplace:
- What are the problems associated with leaving conflict on the job unresolved?
- How do problems or conflicts among employees hurt productivity?
- What are “procedural conflicts” and how can those be overcome?
- How to help employees find the “common ground” when a problem arises?
- What are the common responses to conflict and how do those responses often make a situation worse?
- What is the role of collaboration in resolving conflicts on the job?
- What are some techniques to teach employees in regards to compromise and communication (these are key concepts that your employees need to learn in order to reduce conflict)
- What should an employee do if they are involved in a physical or verbal confrontation with a co-worker?
- and much more…
Teaching your employees how to deal with conflict and get it resolved helps both them, and you. Keep your business running drama free with this Conflict Resolution Training Video. The program is available in either an English or Spanish language version, and on a DVD or USB Stick for added convenience.