If one of your customers becomes ill after eating something that your restaurant serves, are you ready to handle it? This Customer Accidents and Liability Video will show you the proper way to handle liabilities related to slips and falls, foodborne illness, particles found in food, and more. There are a million things that can go wrong when trying to run a restaurant. Even the most diligent managers can have an customer situations arise, so it's important that you be prepared. This video is great for owners, supervisors, and managers, but servers and others who work with the public can benefit from watching as well. It comes in several convenient formats, including both DVD and VHS in both English and Spanish.
|
What's Included In The Box?:
- All of our training videos include a separate disc that contains the following additional resources:
1) A Leader's Guide that the instructor can use to help facilitate the training and provide additional verbal support to the video. It also includes a sample outline for the training session including an agenda
2) An employee quiz on the material that was taught in the video
3) Answer key to the quiz
4) An attendance sheet to keep track of who was trained, when the training occurred, who was the instructor, etc. This allows you to keep a record of your training session.
5) A printable "Certificate of Completion" that you can give to each employee who attends the safety training session
|
|