If one of your customers becomes ill after eating something that your restaurant serves, are you ready to handle it? This Customer Accidents and Liability Video will show you the proper way to handle liabilities related to slips and falls, foodborne illness, particles found in food, and more. There are a million things that can go wrong when trying to run a restaurant. Even the most diligent managers can have an customer situations arise, so it’s important that you be prepared. This video is great for owners, supervisors, and managers, but servers and others who work with the public can benefit from watching as well. It comes in several convenient formats including DVD and in both English and Spanish versions.


All of our training videos include the following additional resources:

1) A Leader’s Guide

The person giving the training can use the Guide to help facilitate the training and provide additional verbal support to the video. It also includes a sample outline for the training session along with the highlights of the course.

2) An Employee Quiz

Important to be able to test your trainees to make sure they understand and comprehend the training course they just watched.  This is also good for employer documentation for safety training of employees.

3) Answer Key to the Quiz

Ensures the questions are being answered correctly.

4) An Attendance Sheet

Allows you to keep track of who was trained, when the training occurred, who was the instructor, etc. Excellent documentation to prove your training requirements are in order.

5) A Printable “Certificate of Completion”

Allows you to give one to each employee who attends the safety training session.  Can also be kept in an employee file for training documentation.

Purchases made before 7:00 pm EST will be shipped out the same business day!

You will receive a tracking number for your package via email within a few hours of placing your order.

Shipping is a flat $12.00.